To our patients:
As you may have heard, The Chief Medical Officer of Health has amended Directive #2 so that health care providers, including optometrists, can begin a gradual return to non-urgent care.
In the wake of the COVID-19 pandemic, the safety of our patients and staff is of utmost importance to us. We are busy putting some new office procedures in place to maximize patient safety and optimize your experience with us prior to opening. Please note that our optometrists are still seeing their existing patients for EYE EMERGENCIES ONLY. No routine or non-urgent eye examinations are taking place at this time. If you are experiencing an eye emergency, please call 519-290-3937 and leave a detailed message with your name, phone number and symptoms and your call will be returned Monday to Friday between the hours of 9:00 am and 1:00 pm. If you have an eye emergency outside of these hours, please call Telehealth at 1-866-797-0000 for further instructions.
For questions regarding glasses or contact lens orders please email us at email@example.com. Contact lenses can also be reordered via our website.
We hope you are all staying safe and we look forward to seeing you back in the office soon!
Drs. Brant, Khanna & Thornton and Team